What to Look for When Hiring a Listing Agent (And the Questions to Ask)

Market Stats » What to Look for When Hiring a Listing Agent (And the Questions to Ask)

What to Look for When Hiring a Listing Agent (And the Questions to Ask)

Selling your home is one of the biggest financial decisions you’ll make. The agent you choose to represent you can mean the difference between a smooth, profitable sale and a stressful experience that leaves money on the table. Knowing what to look for — and what questions to ask — puts you in control of that decision.

Here’s a practical guide to evaluating listing agents before you sign anything.


Why the Interview Matters

Most sellers accept the first agent they talk to, often because someone referred them or they saw a yard sign nearby. That’s not necessarily wrong, but it skips a step that can be worth thousands of dollars.

A listing agent isn’t just someone who puts your home on MLS. They’re your pricing strategist, your marketing director, your negotiator, and your main point of contact through one of the more stressful experiences life throws at you. You deserve someone who can actually do all of those things well.

So ask. A confident, competent agent will welcome the questions.


🗣 What to Ask When You Interview Them

You want clear, specific answers — not salesy generalities. Here’s a practical set of questions that will help you compare agents.


📊 Experience & Track Record

Start here. You want someone who is genuinely active in your market — not someone who closes two deals a year as a side hustle.

  • How many homes have you sold in the past 12 months? Activity level matters. A busy agent has current, real-world knowledge of what buyers are actually doing right now.
  • How many of those were in my neighborhood or price range? Hyperlocal experience is underrated. An agent who knows your specific streets, price bands, and buyer pool brings a different level of insight than a generalist.
  • Can you share recent closed listing addresses, along with list price, sale price, and days on market? This is the most revealing question you can ask. It removes the abstract and shows you exactly how their listings perform. List-to-sale price ratio and days on market are the two numbers that tell the real story.

What to look for: Specific data, not vague claims. An agent who can pull up recent comps and closed listings on the spot — ideally right from their MLS — is someone who works from evidence, not instinct.


🏡 Pricing Strategy

Overpricing is the single most common reason homes sit on the market and eventually sell for less than they should. The agent who promises the highest number isn’t always the right choice — sometimes they’re just telling you what you want to hear.

  • How do you determine the suggested listing price for my home? You’re listening for a process here: recent comparable sales, active competition, price per square foot, condition adjustments, and current absorption rate. Not a gut feeling.
  • What’s your recommended price range and why? Can you walk me through the comps you’re using? A strong agent will show their work. They should be able to explain why comparable properties sold where they did and how your home stacks up.

What to look for: Data-backed reasoning, honesty about what the market supports, and a willingness to have a candid conversation about price even if it’s not what you were hoping to hear.


📣 Marketing & Exposure

This is where agents vary the most, and where many fall short. Getting a home “on Zillow” is not a marketing plan.

  • What’s your marketing plan for my home? You want specifics: professional photography, video or Reels content, MLS syndication strategy, social media distribution, email outreach to active buyers and agents, and any paid promotion.
  • Do you use professional photography, staging consultation, and video? These are not extras anymore — they’re the baseline for attracting serious buyers. Video walkthroughs and short-form social content now drive significant buyer traffic, especially for homes in neighborhoods where buyers are actively browsing Instagram and TikTok before they ever call an agent.
  • How often will you communicate with me, and how? Weekly updates should be the floor, not a selling point. You should know what’s happening with your listing at all times — showings, feedback, market movement.

What to look for: A written or clearly articulated marketing plan. Any agent who can’t describe their marketing process in specific terms probably doesn’t have one.


🧠 Selling Approach & Negotiation

The listing is just the beginning. How an agent handles offers, multiple-offer situations, inspection negotiations, and buyer requests can shift your final number by a meaningful amount.

  • What’s your negotiation strategy? There’s no single right answer here, but you want someone who has a strategy and can articulate it — not someone who just “tries to get you the best price.”
  • What services are included in your fee? Open houses, lockboxes, professional staging consultation, signage, photography — clarify what’s included and what isn’t so there are no surprises.
  • Can you provide references from recent seller clients? A reliable agent will have them ready. Even better, ask if you can see a review or two from someone in your neighborhood or price range specifically.

📆 Logistics & Terms

These feel like fine print but they matter.

  • What’s your commission rate and what’s the contract length? Get both upfront and in writing. Understand what you’re agreeing to before you sign.
  • What happens if I want to cancel the listing agreement? Circumstances change. Know what your exit looks like before you’re in a situation where you need one.

🚩 Red Flags to Watch For

A few patterns that should give you pause:

Unrealistic price promises without data. If an agent’s pitch centers around telling you your home is worth more than comparable sales support, be skeptical. Overpricing is a strategy that costs sellers — not a favor.

Vague marketing answers. “We’ll get it in front of buyers” is not a plan. If an agent can’t describe their marketing process with specifics, that tells you something.

Poor communication from the start. If an agent is slow to respond, hard to reach, or unfocused during your initial conversations, that experience doesn’t improve after you’ve signed a contract.

Pressure to sign quickly. A confident agent doesn’t need to rush you. They earn the listing through the quality of their answers, not urgency tactics.


What a Good Answer Looks Like in Practice

The best agents don’t just answer these questions — they anticipate them. When you ask about recent performance, they already have a list of closed addresses ready. When you ask about marketing, they hand you a plan. When you ask about pricing, they walk you through a CMA before you even had to ask.

That level of preparation is itself a signal. It tells you how seriously they take their listings, and how seriously they’ll take yours.


Looking for a listing agent in East Nashville? Whether you’re in McFerrin Park, Cleveland Park, Highland Heights, or the broader 37206, 37207, or 37216 zip codes, reach out — happy to walk through any of these questions with you directly.


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Nick Irwin

Nick Irwin, originally hailing from the warm and welcoming state of Alabama, has firmly established his roots and found his forever home in the vibrant heart of Nashville, Tennessee. As a leading Realtor at Onward Real Estate, Nick brings a unique blend of Southern charm and sharp business savvy to the dynamic real estate market of Music City.

With a strong background in business and an unbridled passion for real estate and financial education, Nick has become an indispensable guide for both buyers and sellers navigating the complexities of Nashville’s ever-evolving property landscape. His commitment to providing clients with the most current and comprehensive information empowers them to make well-informed decisions about their future homes and investments.

Known for his relentless determination, Nick’s track record is a testament to his expertise and dedication to his client’s success. He defines success as making sure his clients have an advocate when making some of life’s biggest decisions and strives to help them feel empowered and informed along the way.

Outside of real estate, Nick enjoys quality time with his husband, Mark, at their cherished family lake property. These moments of relaxation often include the delightful company of their beloved chihuahua, Bruno.

Whether you’re searching for your dream home, an investment property, or looking to sell in Nashville’s dynamic market, Nick Irwin is your go-to real estate Broker. His knowledge, enthusiasm, and genuine care for clients ensure a seamless and successful journey in the exciting world of Music City real estate.

Nick Irwin | 615-418-0563 | nick@BaseNashville.com

Robby Stone

Robby Stone - BaseNashville Real Estate

Born in Florida and raised in Huntsville, Alabama, Robby Stone has definitely found a home here in Tennessee. Since moving to Nashville in January 2010, he’s fallen in love with the subtle nuances present in each pocket of the city, and it is this affinity for the city and his passion for people that has led Robby to a career in real estate.

The road to becoming a real estate agent has been paved with an array of career adventures. Earning a degree in Sports Medicine from Samford University in Birmingham, AL before realizing the life of a doctor was not his ultimate passion, the following years would find Robby managing client relations for wedding photographer ABryanPhoto, acting in tv and film roles during his time spent in Los Angeles, entertaining as the front man for several dance bands traveling throughout the southeast and serving up delicious meals at a few restaurants around Nashville.

Forever wondering how all of these various jobs and educational experiences would work together toward his future, Robby now sees how each prepared him for his Realtor career which began in 2015. Managing the client experience, entertaining and effortlessly engaging those looking to buy or sell in Nashville, and humbly serving those he works for and alongside are all a part of real estate. With years of unconventional and professional career training and consistently over $10 million in sales annually, Robby has been refined to perform his job with ease and enthusiasm, and his natural charisma and authenticity are added bonuses to his career in this exciting industry.

Robby Stone | 205-383-7001 | robby@BaseNashville.com

Robyn Nelson

Robyn Nelson - BaseNashville Real Estate

At the heart of BaseNashville’s dynamic team is Robyn Nelson, a Tennessee native whose expertise, enthusiasm, and quick wit radiate through every aspect of her work. As the team Operation & Transaction Coordinator, Robyn ensures each client’s journey is smooth every step of the way. 

Since joining the Nashville real estate universe in 2016, Robyn has become an indispensable asset, adeptly juggling a myriad of roles with unwavering dedication and efficiency. Prior to real estate, Robyn honed her organizational skills in hospitality and retail management, which helped keep the BaseNashville team on a steady course. Robyn is also an enthusiastic educator, sharing her wealth of knowledge through virtual contract-to-close classes where she helps train those interested in joining the real estate contract-to-close entrepreneurial world. Did we mention she’s also a TN Notary Public and wedding officiant? 

Outside of work, you can find Robyn fostering a community of literature lovers as she actively participates in several book clubs, with her downtime being spent with her two precocious children, devoted husband, and beloved dog.

Choosing a BaseNashville agent means gaining access to Robyn’s unparalleled expertise and warm guidance. Her ability to handle the complexities of real estate transactions with grace and precision makes her an invaluable member of our team and a cherished ally for our clients.

Robyn Nelson | 615-772-3680 | robyn@BaseNashville.com

Emilee Warner

Emilee Warner - BaseNashville Real Estate

Tennessee native Emilee Warner embarked on her real estate journey with a full-service brokerage based in Nashville in early 2020. Her debut year was marked by exceptional achievements, including being honored as Greater Nashville Realtors Rookie of the Year and consistently ranking among the top agents. Her dedication to excellence for her clients and earning the esteem of her colleagues has rapidly positioned her as a rising star in Nashville’s real estate scene. 

Prior to Real Estate, Emilee spent over 15 years in the entertainment industry, creating a large network of community members. Her experience in negotiation and client advocacy has seamlessly transitioned into her flourishing real estate career. 

As a passionate advocate for fair and affordable housing, Emilee actively contributes as a member of the Housing Affordability Committee. Her commitment to community service is evident through her volunteer work with the Country Music Hall of Fame’s Troubadour Society and LaunchPad Nashville. Additionally, she plays a significant role in local community development as a Board member of Discover Madison and Amqui Station. 

Emilee Warner | 615-418-4846‬ | emilee@BaseNashville.com